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Business Development Partner Guide

Introduce clients to Ndaya and earn commission, step by step.

A business development partner introduces new clients to Ndaya Chauffeurs and earns commission on what those clients book. You do not drive, book or take payments from clients: Ndaya does that. You register the companies and people you introduce, and the portal tracks your clients, commission, invoices and payments.

At a Glance

The process

01

Create an account

Name, email and password, then verify your email.

02

Apply as a BD partner

Your name, email and phone.

03

Complete your profile

Your address and contact details.

04

Accept the partner terms

Read them in the portal and accept.

05

Upload documents

Your ID or company registration, and KRA PIN.

06

Submit and get approved

Ndaya verifies and approves you.

07

Register leads

Each company or person you introduce.

08

Share your referral link

Sign-ups through it become your leads.

09

Client won

Ndaya links the client to you.

10

Commission builds

On each completed booking.

11

Invoice Ndaya

The portal prepares your invoice.

12

Get paid

Payment and tax certificate in the portal.

Before You Start

What you need

Also have ready an email address you check. Files can be PDF, JPEG or PNG, up to 5 MB each.

ItemForNeeded?
National ID or passport (or your company's registration)YouRequired
KRA PIN certificateYouRequired
Your physical address and phone numberYour profileRequired

How You Earn

Commission, in short

  • On every booking: Commission on each booking your introduced clients make, not only the first.
  • Recurring: For as long as each client stays linked to you under the partner terms.
  • Lead protection: Once Ndaya accepts your lead, no other partner can claim it.
  • Tax handled: Withholding tax is deducted on each invoice and paid to KRA for you, with a certificate.
  • The binding terms: The commission rate, how long it applies and the other terms are set out in the partner terms, which you read and accept in the portal.

Part A

Register and get approved

1

Create your account

Go to portal.ndayachauffeurs.com and choose Create an account. Enter your name, email and a password of at least 12 characters, then open the email "Verify your email" and click the link.

Until you click the link in the email, you only see the verification page. You can ask for a new link there.

Create an account
Create an account
Verify your email
Verify your email
2

Apply as a business development partner

Choose Become a partner and pick A business development partner (I introduce clients and earn commission). Enter your name (or your company's name), email and phone number.

Start your application
The application form
The application form
3

Your application checklist

The Application page lists everything still needed, with a link to each: your profile, the partner terms and your documents. It updates as you go.

What is still needed before you can submit
What is still needed before you can submit
4

Complete your profile

Open Edit profile: your physical address, and your name and role as the contact person. If you registered a company, add its registration number.

Your profile
Your profile
5

Read and accept the partner terms

Open Partner terms from the checklist. Read them, tick the box and press Accept the terms. Ndaya records who accepted, when, and the version. You can read them again at any time.

If Ndaya changes the terms, you are asked to accept the new version before you can register leads or invoice again.

The partner terms
The partner terms
6

Upload your documents

Under Documents, upload your National ID or passport (or your company's registration) and your KRA PIN certificate. Ndaya checks each one and marks it verified.

Documents
Documents
7

Submit your application

When the checklist is complete, add a message if you like (for example the sectors or areas you work in) and press Submit for review. You get an email confirming that Ndaya received it.

Ready to submit
Ready to submit
Submitted: Ndaya is reviewing it
Submitted: Ndaya is reviewing it
8

Approval

Ndaya verifies your documents and approves you, and tells you by email and in the portal. The portal then opens on your partner overview.

Your partner overview
Your partner overview

Part B

Introduce clients and get paid

9

Register your leads

Under Leads, register each company or person you introduce: name, contact person, email or phone, what they need and how often. Register a lead before you introduce it, and only with their permission to share their details.

The portal refuses existing Ndaya clients and companies another partner has registered, including under a different spelling.

Register a lead
Register a lead
10

Share your referral link

Your referral link is at the top of the Leads page, with buttons to copy it or share it by WhatsApp or email. When someone opens it and creates a Ndaya account, they become your lead automatically, with the same checks as a lead you type in.

Your referral link and your leads
Your referral link and your leads
11

Follow your leads

Each lead shows where it stands: Submitted, Accepted · reserved (with the date the reservation ends), Contacted, Quoted, Won · now a client, Lost or Rejected (with Ndaya's reason). You are reminded before a reservation ends.

12

Your clients

When a lead books, Ndaya links the client to you. My clients shows each client, the date the link started and ends, and their bookings at the price the client pays. You never see passenger or trip details.

My clients
My clients
13

Your commission

Commission shows what is pending (booked, not yet travelled), what is ready to invoice (completed), what you have already invoiced, and every booking with its commission. Cancelled bookings earn nothing.

Commission
Commission
14

Invoice Ndaya

When commission is ready, press Submit invoice to Ndaya. The portal prepares a printable invoice with the withholding tax worked out. You can add your own invoice number and file. Each booking can be invoiced once only.

Your commission invoice
Your commission invoice
15

Get paid

Ndaya reviews the invoice, approves it and pays it through its Finance team. The payment, with its reference, appears on the invoice and on the Commission page, followed by the KRA withholding tax certificate to download.

Commission after payment
Commission after payment
A paid invoice with its withholding tax certificate
A paid invoice with its withholding tax certificate
16

Use it on your phone

The portal works on any phone. On a phone the portal offers to add itself to your home screen so it opens like an app:

  • Android (Chrome): tap Install on the "Get the Ndaya app" banner.
  • iPhone (Safari): tap the Share button, then Add to Home Screen.

Tap Not now to hide the banner for 30 days. Tap ☰ (top left) for the menu; Sign out is at the bottom of it.

iPhone
iPhone
Android
Android

Notifications

What we email you

You are told in the portal (the bell, top right) and by email. Emails name the reference and link to the right page; your details stay behind the sign-in.

WhenYou receive
You submit your applicationConfirmation that Ndaya received it
Your application is decidedApproval, or the decision and the reason
Ndaya decides on a leadAccepted, or rejected with the reason
A lead's reservation is about to endA reminder before it ends
A client is linked to youThe client and the start of the link
Ndaya decides on your invoiceApproved, or rejected with the reason
Your withholding tax certificate is readyA link to download it
Someone signs up through your referral linkThe new lead, or why it could not be added

If Something Looks Wrong

Troubleshooting

You seeWhy, and what to do
"Read and accept the partner terms"Open Partner terms from the checklist and accept them. Until you do, you cannot submit, register leads or invoice.
A lead is refused as an existing clientThat company or person already works with Ndaya, so it cannot be registered. Ndaya does not say who.
A lead is refused as already registeredAnother partner registered it first.
Nothing is ready to invoiceCommission becomes ready once the trip is completed.
A deduction on my invoiceA booking you invoiced before was cancelled or reduced; the difference comes off the next invoice.
"We could not load this from Ndaya just now"One of Ndaya's systems could not be reached for a moment. Try again later; nothing is lost.
Need help? Use Support in the portal, or email reservations@ndayachauffeurs.co.ke.

Ready to Partner With Ndaya?

Introduce clients. Earn on what they book.